SHOTPlus™ - Graphical display performance on your device

SHOTPlus™ Variant:

Surface

Version:

Beta 6.17.3 and above

KBA Summary:

This KBA summarises what can affect graphical display performance on your device.

Summary

Some users have been experiencing hardware level crashes when frequently switching between a graphics window, such as Section View, and a non-graphics window, such as the Hole table. Recent updates in graphics card drivers has resulted in some Intel^TM graphics cards not supporting some of the code within SHOTPlus^TM. 

There are some actions you can take to address this issue:

1. Ensure that your graphics card drivers are up to date.
2. Switching from an integrated GPU to a dedicated GPU. This typically solves the issue.
3. Revert to legacy graphics calls within SHOTPlus^TM. Navigate to Edit > Program settings > Graphics and enable "Use legacy graphics calls".