- SHOTPlus™ Variant:
- Beta 6.17.3 and above
- KBA Summary:
- This KBA summarises what can affect graphical display performance on your device.
Some users have been experiencing hardware level crashes when frequently switching between a graphics window, such as Section View, and a non-graphics window, such as the Hole table. Recent updates in graphics card drivers has resulted in some IntelTM graphics cards not supporting some of the code within SHOTPlusTM.
There are some actions you can take to address this issue:
- Ensure that your graphics card drivers are up to date.
- Switching from an integrated GPU to a dedicated GPU. This typically solves the issue.
- Revert to legacy graphics calls within SHOTPlusTM. Navigate to Edit > Program settings > Graphics and enable "Use legacy graphics calls".