- SHOTPlus™ Variant:
- Surface
- Version:
- Beta 6.17.3 and above
- KBA Summary:
- This KBA summarises what can affect graphical display performance on your device.
Summary
Some users have been experiencing hardware level crashes when frequently switching between a graphics window, such as Section View, and a non-graphics window, such as the Hole table. Recent updates in graphics card drivers has resulted in some Intel™ graphics cards not supporting some of the code within SHOTPlus™.
There are some actions you can take to address this issue:
- Ensure that your graphics card drivers are up to date.
- Switching from an integrated GPU to a dedicated GPU. This typically solves the issue.
- Revert to legacy graphics calls within SHOTPlus™. Navigate to Edit > Program settings > Graphics and enable "Use legacy graphics calls".