Multi-Factor Authentication (MFA) adds an extra layer of security to your BlastIQ™ account, making it much harder for unauthorized people to access your information. In this guide, we'll walk you through the simple steps to enable MFA using either one-time passwords (OTPs) or SMS notifications.
Important Note:
This guide is specifically for users with individual BlastIQ™ accounts. If you have a Customer SSO or Orica account, please follow the instructions provided by your organization.
Step 1: Request MFA Activation
- Contact BlastIQ™ Support: Reach out to the BlastIQ™ support team and request that they enable MFA for your account.
Step 2: Enroll Your Device
- Check Your Email: You'll receive an email with a link to set up MFA.
- Click the Link: Open the email and click the "ENROLL YOUR DEVICE" button.
Step 3: Choose Your MFA Method
OTP (Recommended): Use an authenticator app like Authy, Google Authenticator, or Microsoft Authenticator.
- Authy (Google Play / App Store).
- Google Authenticator (Google Play / App Store).
- Auth0 Guardian (Google Play / App Store).
- Microsoft Authenticator (Google Play / App Store)
- Scan the QR code provided in the browser using your authenticator app.
- Enter the passcode displayed on your app's screen.
SMS: If you prefer using SMS, select the "I'd rather use SMS" option.
- Enter your phone number.
- You'll receive an SMS with a verification code. Enter it into the field provided.
Step 4: Complete the Process
- Click Continue: Once you've entered the verification code, click "Continue" to finish the setup.
That's It!
From now on, whenever you log in to BlastIQ™, you'll be prompted to enter a code generated by your chosen MFA method in addition to your username and password. This extra security measure helps protect your account from unauthorized access.
Need Assistance?
If you encounter any problems during the setup process, don't hesitate to contact BlastIQ™ support for help.