We work hard to ensure that the BlastIQ system is always available and working normally, however from time to time planned maintenance or incidents may result in system down time.
You can always check BlastIQ System status at https://status.blastiq.com/
Using our status page you can subscribe to receive email or SMS updates to be automatically notified of planned software releases, planned system down time and incident updates.
If you are impacted by a system outage that is not showing on our status page, please raise a support ticket on this page and we will investigate the problem.