| SHOTPlus™ Application and Version: |
|
| KBA Summary: | This KBA outlines how users can resolve product conflicts caused by unsupported products contained in files created in previous versions of SHOTPlus™ and SHOTPlus™ Underground. For more information on the product database migration to BlastIQ™ and the changes to the SHOTPlus™ suite of applications, please refer to the Related Articles section at the bottom of the page. |
Information
The images used in this KBA are from SHOTPlus™, however the changes are also applicable to SHOTPlus™ Underground workflows. Where the KBA refers to SHOTPlus™ only, it can also be interpreted to mean SHOTPlus™ Underground.
Previous Behaviour
SHOTPlus™ previously used the Blast Management System Console (BMS) to populate a regional product list. Users were required to customize the extensive list based on site product usage.
New Behaviour
In application versions prior to those listed above, the application queried a database called the Blast Management System (BMS) Console to populate a regional product list within the application. The information contained in this article is relevant for users who are creating a file using a template or are opening an existing file created in:
- SHOTPlus™ versions prior to 6.20.1, or
- SHOTPlus™ Underground versions prior to 2.9.1.
For information on how to add products to a new file, please refer to this article.
Upon opening either a template or existing file, SHOTPlus™ reads the products contained within the file and determines whether they are supported or unsupported. SHOTPlus™ will prompt the user to resolve any product conflicts, by swapping unsupported products for the user-specified supported products.
Information
A supported product has a valid BlastIQ™ identifier that belongs to the selected BlastIQ™ site.
An unsupported product is a product that references the previous product database and does not have a valid BlastIQ™ identifier.
- SHOTPlus™ evaluates the file to identify any product conflicts.
- User logs into BlastIQ™ to select a site and get the most recent product list.
- Product list is cached locally for offline access.
- Resolve unsupported products using the product swap tool.
- Save file.
- Upon starting SHOTPlus™:
- Open existing file or template.
- File / template is checked for unsupported products.
- If any unsupported products are found, SHOTPlus™ will notify the user and prompt them to log in to BlastIQ™.
-
Decision Point: Does the user want to resolve the unsupported products?
- If Yes: Proceed to step 3.
- If No: Commence D&B design with unsupported products. Please note this will prevent the user from uploading designs to BlastIQ™.
- Users will be able resolve unsupported products while either online (preferred) or offline (Note: users will have to retrieve a list from BlastIQ™ at least once before working offline).
- After authenticating through BlastIQ™, users select a site and SHOTPlus™ retrieves the products which have been assigned to the selected site.
Information
This authentication step will store the retrieved list as a cached product list for offline access. For further information refer to the 'Offline method' work flow.
- SHOTPlus™ will notify the user of how many products were imported from the selected site.
- SHOTPlus™ will open the product swap tool to help users resolve product conflicts. Users choose the corresponding product from the provided list, and the tool indicates how many within a group need an appropriate product selection to be made.
-
- Each tab in the product tool represents a product type.
- The number in brackets denotes the number of product conflicts requiring user attention.
- If a tab is visible and is denoted by (0), there are products that have an automatic match made.
- Where possible, SHOTPlus™ will automatically populate the replacement product.
- It is recommended that users review these matches before saving their changes.
- Upon selecting ‘Save,’ users are asked to confirm that they wish to continue.
- SHOTPlus™ will attempt to connect to the BlastIQ™ server. If unsuccessful, the user will be prompted to load data from a cached product list.
Important
Users must log into BlastIQ™ at least once to create a cached product list for offline use.
- Once the list has been selected and loaded the product swap tool will open. Continue at Step 3 in the Online method.
- Supported products are now available to be used in loading and initiation design tools. Save the file.
Important tools
Users can access the product swap tool at anytime by navigating to the "Tools" menu and selecting, "Products" and "Check file for unsupported products".
SHOTPlus™ users can access "Set Site and resources" via the BlastIQ menu if they wish to retrieve a product list at any time.
SHOTPlus™ Underground users can access "Set site and resources from BlastIQ™", via the Products menu within the Tools menu, if they wish to retrieve a product list at any time.
SHOTPlus™ will store a local cached product list whenever it retrieves a product list from BlastIQ™. Cached product lists can be loaded in an offline environment via Edit Available Resources Load cached products.
Exploring the changes
Explore the changes to the workflow in the diagram below.