How to Download a Log File from SHOTPlus

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SHOTPlus™ Variant:
Surface, Tunnel, Underground
KBA Summary:
To enhance the efficiency of the Help Desk in diagnosing your issue, it’s crucial to include a log file from the problematic SHOTPlus™ session in your report. This Knowledge Base Article (KBA) provides a step-by-step guide on how to obtain this log file.

Retrieving Log Files in SHOTPlus™

  1. Go to the Help > Log file.

 

2. This will open the log file that you are able to save to email to blastiqsupport@orica.com

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