How to configure Microsoft Windows Security scanning for BlastIQ Mobile

 

Antivirus software interferes with the performance of BlastIQ Mobile. Please follow the below steps to exclude BlastIQ mobile-related folders and processes from Windows Security scans on Windows 10.

1. Open Start menu and search for Windows Security, and Open Windows Security

2. Click Virus & threat protection

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3. Click the Manage settings under Virus & threat protection Settings option.

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4. Scroll down to "Exclusions," click "Add or remove exclusions" option, and click the "Add an exclusion" button and select the "Folder" option to exclude below folders

  1. Data Folder: "C:\ProgramData\BlastIQ_Local"
  2. Installation Folder: "C:\Program Files\Orica\BlastIQ Mobile"

Click the "Add an exclusion" button and select the "Process" option to add exclusions for below processes.

  1. blastiqmobile.exe
  2. Symbiote.exe

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Please feel free to contact BlastIQ Support if you need any further information.

 

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